Privacy Policy

Welcome to GAM Trading & Consulting S.A.R.L (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information (e.g., full name, phone number, email)
Order Information (e.g., product ordered, delivery address)
Device Information (e.g., browser type, IP address)
WhatsApp Contact Details (if you opt in to receive messages)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you via phone or WhatsApp about your order
Respond to your inquiries or support requests
Improve our website and customer experience
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Delivery/courier services for order fulfillment
Marketing and CRM platforms (e.g., WhatsApp API provider)
Legal authorities, if required by law

4. WhatsApp Communication

By submitting your phone number, you consent to receive updates and order information via WhatsApp messages. You can reply "STOP" at any time to unsubscribe.

5. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw your consent to receive messages
Request a copy of the data we store about you

To make a request, contact us at: [Your Email Address]

6. Data Security

We take appropriate security measures to protect your information from unauthorized access or disclosure.

7. Cookies

We may use cookies and analytics tools to understand how users interact with our website.

8. Changes to This Policy

We may update this policy occasionally. The “Last Updated” date at the top indicates the most recent changes.

9. Contact Us

If you have questions about this policy or your data, contact: